SYSOS can deliver a proactively managed infrastructure that will deliver single accountability for "Service delivery", a single point of contact for all services and single group responsibility for monitoring and managing the complete end-to-end infrastructure and ensuring "service availability".

1. Supply and installation of new desktop equipment and software, including printers, plotters and scanners.
2. Supply and installation of upgrades to desktop equipment and software.
3. Fault identification and remedy for desktop equipment and software.
4. Recommendations on desktop standards such as suitable hardware and software configurations.
5. Asset management for desktop equipment and software, including license management.
6. Make-safe, relocation and re-installation of desktop equipment as requested by users.
7. Introductory training for new users about the desktop computing environment and their particular PC.
8. Reports and recommendations on the desktop service such as frequent problems, training needs and capacity problems.
9. Management and operation of the central LAN servers.
10. Cabling infrastructure Security standards, policy and procedures.
11. Network management, maintenance and support.
12. Supply and installation of network equipment.
13. Recommendations on networking standards such as suitable hardware and software configurations.